Therefore, you need to install j5create drivers on Windows 10 and Mac. All company, product and service names used are for identification purposes only. Connect video, data, and power to a computer or tablet with a single USB Type-C port. Once the j5 create driver is downloaded, possibly, USB not installing issue, access denied will be removed. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. . By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. This Agreement shall be construed and controlled by the laws of the State of Georgia without reference to its choice of law provisions, and You consent to exclusive jurisdiction and venue in the federal courts sitting in Fulton County, Georgia, unless no federal jurisdiction exists, in which case You consent to exclusive jurisdiction and venue in the applicable Georgia State Court located in Fulton County, Georgia. We have a dedicated technical support specialists waiting to assist you and your specific needs. * Ideal for viewing multiple windows at the same time. This is not the model sold by Best Buy. Power and charge your laptop, while powering all devices connected to your laptop and the docking station with a single power adapter (not included). 2023 Best Buy. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Product description. I cant get a refund or exchange b. The Terms of Use provides the general terms and conditions for use of j5create services and software. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. It has been a while since anyone has replied. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. But you can get it to work. Connect the other end of the cable to the high-definition TV or monitor. Plug and play - No software or drivers required. For 3. Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Data transfer up to 5 Gb/s. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. Hope this helps. https://j5create.com/screencast/See more videos: https://youtube. Features. USB 3.0 SuperSpeed. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. All company, product and service names used are for identification purposes only. Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy 07-11-2018 The HDMI cable works at 4k between my 4kUHD blu-ray player and my 4kUHD TV in the living room. (a) separate any individual component of the Ware for use; (b) incorporate any portion of the Ware into other software or compile any portion of it in combination with other software; (c) sell, rent, lease, lend, loan, distribute, assign or sublicense the Ware or any rights to it in whole or in part; (d) modify, reverse engineer, decompile, remove any proprietary notices or disassemble the Ware in whole or in part, or create any derivative works from or of the Ware, or encourage, assist or authorize any other person to do any of these things; or. It is likely that Driver Booster can help you download and install the latest J5create drivers quickly and correctly. return the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 Get answers to your product questions by contacting our Customer Service team. 4. It does not require a power cord. DVI? This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. Was very frustrating for me as well. Chromebook is a trademark of Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. 2. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. The monitor is an HP Pavilion 27xw. j5create USB to HDMI Multi-Monitor Adapter Supports 1080p 2048 x 1152 @ 32 bits | USB 3.0 with 2.0 Support | Adapter is Compatible with Both Mac & Windows. For protection and peace of mind, all of our products come with a warranty. USB Type-C, USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. Computer used: HP Laptop. Country/Region of Manufacture: . Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. THE ENTIRE RISK AS TO THE QUALITY, OR ARISING OUT OF THE USE OR PERFORMANCE OF THE WARE REMAINS WITH YOU. Sign up for the latest innovations, exclusive offers, and more. Now there's a way to customize your image settings with the Webcam Companion App. This Agreement governs your use of the Ware only. Available DisplayPort Alternate Mode over USB Type-C connector. Change Region | Copyright 2023 j5create International. Each time you press f4, the display state changes. In-store pricing may vary. Besides working as docking station will also allow power to pass through and charge laptop. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included). charging your device simultaneously. Or some people may run into j5create not working for unknown reasons. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. Great docking station for dual monitors! So, continuing to discuss "your" question appended to their problem is not optimal. Copyright 1995-2023 eBay Inc. All Rights Reserved. USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. From page 23 of the User Guidefor your HP computer: Connecting video devices using an HDMI cable. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Laptop Docking Stations. Please open a new question, and include the model-number of your HP computer. Works like it should. There will be so many options of the drivers available and you need to select the one according to your requirement. DisplayPort Alt Mode for . * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Connect the other end of the cable to the high-definition TV or monitor. But, if I can't get it working with an external monitor it is pretty much useless to me. Although the Ware is accessible worldwide, not all features of the Ware may be available to all persons or in all geographic locations, or appropriate or available for use outside the United States. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. i haveYoga 720-15IKB Laptop (ideapad) - Type 80X7 no HDMI.